NHTSA Complaint #10717021 — 2001 BUICK CENTURY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10717021
Vehicle	2001 BUICK CENTURY
Component	POWER TRAIN
Date of Incident	March 24, 2015
Date Filed	May 18, 2015
Mileage	63,334 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WE PURCHASED THIS CAR (AS IS) FOR OUR GRANDSON. ON OUR WAY HOME FROM THE DEALER, AS SOON AS THE TRANSMISSION WARMED UP (4-5 MILES), THE SHIFTING WAS HARD AND JERKING WITH A WHINE COMING FROM THE TRANSMISSION. TOOK THE CAR TO A GARAGE WHICH FOUND THE COMPUTER CODE OF P1811 AND WERE TOLD A COMPLETE REBUILD WOULD BE NECESSARY. WENT ONLINE AND DISCOVERED MANY OTHERS HAD COMPLAINTS OF THE SAME NATURE. WOULD HOPE GM WOULD COME FORWARD WITH REIMBURSEMENT SINCE ITS TRANSMISSION IN THIS MODEL WAS INCORRECTLY DESIGNED. THE REBUILDING GARAGE OWNER EVEN HAD TO GO TO A SPECIAL SCHOOL TO LEARN HOW TO CORRECT THIS PROBLEM IN THE BUICK CENTURY. AFTER PAYING $1,757.25 TO QUEENS TRANSMISSION, INC., IN BRADENTON, FL (941-746-7480), THE SHIFTING IS NOW NORMAL.

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