NHTSA Complaint #10716866 — 2007 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10716866
Vehicle	2007 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	March 28, 2014
Date Filed	May 16, 2015
Mileage	128,590 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TRANSMISSION FAILED. TOOK IT IN TO BE REBUILT AND IT NEVER SHIFTED RIGHT SO I TOOK IT BACK AGAIN AND THEY REPLACED AN ELECTRICAL STRAP; STILL NOT SHIFTING RIGHT. TOOK IT BACK AGAIN TO BE LOOKED AT. GOT IT BACK TODAY AND WHEN I LEFT THE SHOP IT WAS OK, LATER IN THE DAY I RAN AN ERRAND AND WHEN I GOT IN TO COME HOME I DIDN'T HAVE ANY GEARS, NOTHING AND PUTTING IT IN PARK WAS VERY DIFFICULT. FINALLY GOT REVERSE AFTER A FEW MINUTES OF SHIFTING UP AND DOWN; PUT IT IN PARK AGAIN; AFTER MANY MANY ATTEMPTS I FINALLY GOT DRIVE BUT IN THE 2 POSITION ON THE SHIFTER. I HAD NOTICED THAT THE SHIFTER WAS REALLY LOOSE WHEN I FIRST GOT IN BUT THOUGHT PERHAPS IT WAS THAT WAY BEFORE BUT I JUST HADN'T NOTICED. GOT HOME AND HAD TO FORCE IT IN TO PARK AND THEN TRIED TO GO IN REVERSE OR DRIVE AGAIN AND HAD NOTHING.

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