NHTSA Complaint #10716726 — 2004 LEXUS IS 300 UNKNOWN OR OTHER

Complaint Details

ODI Number	10716726
Vehicle	2004 LEXUS IS 300
Component	UNKNOWN OR OTHER
Date of Incident	May 1, 2015
Date Filed	May 15, 2015
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE DASHBOARD ON MY LEXUS IS300 IS MELTING AND REFLECTS OFF THE WINDSHIELD DURING THE DAYTIME CAUSING A TERRIBLE GLARE THAT AT TIMES AFFECTS DRIVING VISION. THIS IS THE SAME PROBLEM THAT LEXUS HAS IDENTIFIED IN OTHER LEXUS VEHICLES (06 AND UP IS, LS460 ETC)AND WILL REPLACE THOSE DASHBOARDS. I HAVE CONTACTED LEXUS CUSTOMER SERVICE AND TOOK MY VEHICLE TO THE DEALER FOR INSPECTION. THE DECISION BY LEXUS CUSTOMER SERVICE IS THEY REFUSED TO APPROVE MY DASHBOARD DUE TO THE AGE OF THE VEHICLE. I'M ALSO WORRIED THAT THERE MIGHT BE CHEMICALS THAT CAN EFFECT HEALTH COMING OUT OF THE DASH BOARD CAUSING IT TO MELT. CAN THIS MELTED DASHBOARD EFFECT THE PASSENGER AIRBAG BY MELTING ? MY VEHICLE IS IN THE GARAGE AT HOME AND WORK. PLEASE HELP TO GET LEXUS TO REPLACE MY DEFECTIVE DASHBOARD.

Related Complaints for the 2004 LEXUS IS 300

Other UNKNOWN OR OTHER Complaints

#10965795 — March 13, 2017 — STICKY RESIDUE DUE TO THE MELTING MATERIAL ON THE DASHBOARD CAUSES FUMES. FUMES ARE TOXIC AND IS GETTING IN THE AC AN...

#10924569 — November 7, 2016 — THE LEXUS IS300 HAVE THE WORST DASH, I DON'T UNDERSTAND WHY LEXUS DIDN'T HAVE A RECALL ON THEM AS THEY DID FOR THE IS...

Recent Complaints for the 2004 LEXUS IS 300

#11128695 — ELECTRICAL SYSTEM — September 11, 2018 — THE GAS PEDAL WILL INTERMITTENTLY STOP WORKING. FORCING ONE TO PULL OVER, RESTART THE CAR, AND/OR HAVE THE VEHICLE TO...

#11097278 — ENGINE — May 22, 2018 — ENGINE QUIT ON HIGHWAY AT 65 MPH COASTED OF SHOULDER OF ROAD. WRECKER DROPPED AT DEALER. THEY MIS DIAGNOSED A BAD COI...

#10965795 — AIR BAGS — March 13, 2017 — STICKY RESIDUE DUE TO THE MELTING MATERIAL ON THE DASHBOARD CAUSES FUMES. FUMES ARE TOXIC AND IS GETTING IN THE AC AN...

#10924569 — ENGINE — November 7, 2016 — THE LEXUS IS300 HAVE THE WORST DASH, I DON'T UNDERSTAND WHY LEXUS DIDN'T HAVE A RECALL ON THEM AS THEY DID FOR THE IS...

#10909787 — AIR BAGS — September 26, 2016 — DASHBOARD IS MELTING AND HAS BECOME STICKY AND RUBS OFF ON CLOTHING. THIS INCLUDES THE PASSENGER SIDE AIRBAG SURFACE....