NHTSA Complaint #10716413 — 2009 MERCEDES BENZ C63 ENGINE

Complaint Details

ODI Number	10716413
Vehicle	2009 MERCEDES BENZ C63
Component	ENGINE
Date of Incident	May 6, 2015
Date Filed	May 14, 2015
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

CEL ILLUMINATION, ENGINE MISFIRE, STALLING, ROUGH RUNNING, LOW COOLANT INDICATOR LIGHT UPS. NO EXTERNAL COOLANT LOSS DETECTABLE. COOLANT IN THE ENGINE OIL AND/OR IN THE COMBUSTION CHAMBER. THIS IS CAUSED BY A BROKEN CYLINDER HEAD BOLT. ENGINE COOLANT ENTERS INTO ENGINE OIL. COOLANT MIGHT BE PRESENT IN THE COMBUSTION CHAMBER. AFFECTED ENGINE NUMBER UP TO 1569XX 60 060658. NOW THE DEALERSHIP IS TRYING TO CHARGE ME $7K TO HAVE THIS FIXED WHEN IT'S A KNOWN ISSUE ON THESE VEHICLES. I RESPECTFULLY DEMAND THAT MERCEDES BENZ USA COVER THE COSTS AND RECALL THESE AFFECTED BOLTS ASAP.

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