NHTSA Complaint #10716385 — 2011 TOYOTA HIGHLANDER ELECTRICAL SYSTEM

Complaint Details

ODI Number	10716385
Vehicle	2011 TOYOTA HIGHLANDER
Component	ELECTRICAL SYSTEM
Date of Incident	July 25, 2014
Date Filed	May 14, 2015
Mileage	30,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AE

Consumer Description

THE REAR DOOR SENSOR KEEPS INDICATING THE DOOR IS OPEN WHEN IT IS NOT. THIS CAUSES THE INTERIOR LIGHTS TO FLASH, DOOR TO CHIME, AND THE REAR DISPLAY TO SHOW "DOOR OPEN". THIS BEGAN HAPPENING WHEN I WOULD TURN LEFT. WHEN THE WEATHER IS REALLY HOT OUTSIDE (90S AND ABOVE) IT IS WORSE. THIS ISSUE CAUSES A BIGGER PROBLEM, WITH THE VEHICLE THINKING THAT THE REAR DOOR IS NOT CLOSED IT DOES NOT ALLOW ME TO LOCK/ALARM MY VEHICLE WHEN OUT IN PUBLIC. I AM ACTIVE DUTY MILITARY AND CURRENTLY LIVE OVERSEAS, SO KEEPING MY VEHICLE LOCKED/ALARMED IS EXTREMELY IMPORTANT.

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