NHTSA Complaint #10716293 — 2010 CHEVROLET TRAVERSE

ON THE WAY TO LONGVIEW TEXAS, WE WERE DRIVING ON THE LOOP IN PALESTINE WHEN THE STABILITRAK LIGHT CAME ON, THE CHECK ENGINE LIGHT CAME ON, AND PARK ASSIST LIGHT CAME ON. THE VEHICLE LOST POWER QUICKLY AND WE HAD TO CROSS TWO LANES OF TRAFFIC TO GET TO THE SHOULDER. I AM PREGNANT AND MY (XXX) YEAR OLD WAS IN THE CAR. VEHICLE WAS TOWED, I HAD TO PAY FOR A RENTAL CAR. THE BACON CHEVROLET IN PALESTINE CHARGED ME $150 TO RUN DIAGNOSTICS AND GIVE ME AN OIL CHANGE SINCE THAT WAS DUE UP. THEY FIXED THREE RECALLS THAT WERE DUE ON MY VEHICLE I HAD OWNED FOR 1.5 YRS, THEN NONE OF THE LIGHTS CAME BACK ON. AGAIN ON MAY 12TH, YESTERDAY, MY VEHICLE STABILITRAC LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON, AND THE VEHICLE RPM'S WOULD GO TO ABOUT 3,000 ONLY DRIVING 40 MPH. I WAS ABLE TO MAKE IT HOME AND PARKED THE CAR. MY HUSBAND CAME OUT TO CHECK ON IT AND THE STABILITRAK LIGHT HAD GONE OFF BUT CHECK ENGINE LIGHT IS STILL ON. I CALLED LOCAL DEALERSHIP TOM LIGHT CHEVY AND WAS TOLD "THERE HAVE BEEN NO ISSUES WITH THIS", THEY MUST NOT GET THE INTERNET THERE. THIS HAS BEEN A HUGE PROBLEM WITH MULTIPLE OWNERS OF BOTH THE TRAVERSE AND THE EQUINOX (MY SISTER HAS ONE THAT HAS THE SAME ISSUE) FROM THE 2009 ALL THE WAY TO 2013 MODEL FROM WHAT I HAVE SEEN. I WANT TO KNOW WHY THERE HAS BEEN NO RECALL AND WHY WE ARE PAYING TO RUN DIAGNOSTICS OR TO FIX THINGS WHEN THE LIGHTS COME ON AGAIN AND TELL US THE ISSUE IS SOMETHING ELSE?! GM NEEDS TO DO A RECALL OR THEY ARE GOING TO LOSE MANY CUSTOMERS WITH THE WAY IT IS BEING HANDLED. IF THESE LIGHTS COME ON AGAIN SOON, THIS WILL BE THREE TIMES IN SIX MONTHS! I AM LOOKING AT TRADING THIS VEHICLE IN AND TELLING EVERYONE I KNOW TO STAY APARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).WAY FROM GM IF THIS IS HANDLED IMPROPERLY.