NHTSA Complaint #10715968 — 2007 FORD FREESTYLE

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LAMP FLASHED SEVERAL TIMES AND THEN WENT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. WHEN THE VEHICLE WAS IN REVERSE, IT INDEPENDENTLY SURGED BACKWARDS AND THE CONTACT HAD TO QUICKLY APPLY THE BRAKE PEDAL EACH TIME THE FAILURE OCCURRED. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED NUMEROUS TIMES UPON STARTING AND THEN STALLED. THE CONTACT HAD TO APPLY THE BRAKE PEDAL WHILE AT A STOP DUE TO THE VEHICLE INDEPENDENTLY MOVING FORWARD. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE CONTACT WAS NOT ABLE TO DRIVE THE VEHICLE FOR SEVERAL MONTHS DUE TO THE INTERMITTENT FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.