NHTSA Complaint #10715956 — 2007 CHRYSLER TOWN AND COUNTRY

WHILE DRIVING ON EXPRESSWAY AT 70 MPH, I PULLED TO THE LEFT TO AVOID A VEHICLE ENTERING MY LANE AND THE CAR SIMPLE STALL. NO WARNING, ALL ELECTRICAL SYSTEM WARNING LIGHTS CAME ON AND AFTER STOPPING IN THE CENTER MEDIAN, I ATTEMPTED TO RESTART THE VEHICLE WITH NO RESULTS. AFTER HAVING VEHICLE TOWED TO THE NEAREST FACILITY, I WAS TOLD THAT THE FUEL PUMP DIED AND HAD A SHORT. AFTER REPLACING THE FUEL PUMP, THE CAR WOULD RUN FOR 9 MINUTES AND WOULD SHUT DOWN. THE MECHANIC INFORMED ME THAT ONE OF THE ELECTRICAL CONTROL MODULES WAS FAULTY CAUSING THE ALTERNATOR TO OVER CHARGE AND SHUT OFF. I HAVE HAD ISSUES SINCE WE PURCHASED THIS VEHICLE IN 2007 WITH THE GAUGES SHUTTING DOWN AND THE CAR SHUTTING DOWN. I HAVE ASKED THE DEALER ON SEVERAL OCCASIONS ABOUT THIS PROBLEM AND THEIR RESPONSE HAS ALWAYS BEEN THAT IT DOESN'T HAPPEN WHEN THEY HAVE THE VEHICLE. NOW I FIND OUT THAT THE CHRYSLER DEALER STATED TO THE PEPBOYS MECHANIC THAT THIS IS A COMMON PROBLEM WITH THE TOWN AND COUNTRY.