NHTSA Complaint #10715688 — 2010 HONDA ELEMENT
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 10715688 |
| Vehicle | 2010 HONDA ELEMENT |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
HONDA HAS BEEN NON RESPONSIVE TO NHTSA RECALL 14V-351. AFTER RECEIVING THE RECALL NOTICE WHICH SAID THE DEFECT COULD KILL OR INJURE ME I CALLED THE DEALERSHIP TO SCHEDULE THE REPLACEMENT OF THE AIRBAG. HONDA REFUSED TO SCHEDULE AN APPOINTMENT BECAUSE THE PARTS WERE BACK ORDERED. SINCE THEN THEY HAVE NEVER CALLED OR CONTACTED ME. EACH WEEK I CALL AND THEY REPEAT THE BACK ORDER SCENARIO AND REFUSE TO MAKE AN APPOINTMENT FOR THE RECALL. I HAVE TRIED TO CONTACT HONDA CUSTOMER SERVICE. I HAVE NOT BEEN ABLE TO GET THROUGH. I HANG UP AFTER HOLDING IN EXCESS OF 30 MINUTES. IT APPEARS THAT THEY ARE DELAYING THE RECALL. THE DEALER INVOLVED IS DUBLIN HONDA, DUBLIN, CALIFORNIA.
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