NHTSA Complaint #10715347 — 2011 HONDA CR-V

OUR 2011 HONDA CRV IS USING 1.4QTS OF OIL PER 1,325 MILES. WE HAVE HAD IT TO THE DEALER 3-4 TIMES CHECKING FOR LEAKS AND CRACKS AND FOUND NOTHING AND STATED THAT THIS WITHIN NORMAL HONDA RANGES IN OIL CONSUMPTION. THE DEALER FINALLY DID AN OIL CONSUMPTION TEST ON THE VEHICLE AND ASKED HONDA CORPORATE IF THEY WOULD COVER THE REPAIRS TO REPLACE THE PISTONS AND RINGS UNDER THE 8 YEAR, 100,000 MILE EXTENEDED WARRANTY THAT HONDA HAS PURPOSED AS A "FIX." CORPORATE DENIED THE DEALER'S REQUEST TO FIX THE REPAIR UNDER THE WARRANTY. I CALLED CORPORATE MYSELF AND THE CASE MANAGER TOOK THE INFORMATION DOWN, BUT WAS DENIED AGAIN BY THE SAME EXECUTIVE THAT TALKED TO THE DEALER WITH THE SAME RESPONSE. I QUESTIONED THE "WARRANTY" AND STATED THAT IF IT WAS A TRUE WARRANTY, THEY WOULD CORRECT THE PROBLEM. MY GUESS IS THAT THEY DON'T HAVE A FIX FOR THIS ISSUE AND THEY CHOSE THE ROUTE OF IGNORING THE PROBLEM. THIS IS UNACCEPTABLE FOR A 4 YEAR OLD VEHICLE TO KEEP ADDING OIL AT THE OWNER'S EXPENSE AND JUST PLAIN FRUSTRATING!