NHTSA Complaint #10715246 — 2013 NISSAN ALTIMA

WHEN TURNING MY CAR CUT OFF A FEW DIFFERENT TIMES AND YOU CAN HEAR A POP NOISE WHEN TURNING COMING FROM THE RIGHT TIRE,I TOOK MAY CAR TO NISSAN I WAS ADVISED THAT THEY COULDN'T FIND A CODE AND DIDN'T NO WHY IT CUT OFF, AND DIDN'T HEAR THE NOISE, OR FEEL THE SLACK IN THE STEERING WHEEL, MY CAR WAS THERE AT 7996 MILES AND OUT AT 7996 MILES WHICH MEANS NO ONE TEST DROVE THE CAR TO EVEN TRY TO SEE WHAT WAS GOING ON THEY DID A SO CALLED DIAGNOSTIC WHICH THE CHECK ENGINE LIGHT DIDN'T EVEN COME ON. AND I WAS TOLD THEY DROVE MY CAR TO SEE WHAT I WAS TALKING ABOUT. 4 MONTHS LATER IT DO THE SAME THING BUT BEING THAT THEY DIDN'T DO WHAT THEY SAID THE FIRST TIME I DIDN'T TAKE IT BACK. IN 12/14 IT DID IT AGAIN WHILE GETTING ON AND OFF THE FREEWAY AND COMING TO A STOP TOOK IT TO NISSAN AND WAS TOLD I NEEDED A AIR FILTER WHICH WAS CHANGED 2 OIL CHANGES BEFORE THIS HAPPENED. TOOK IT HOME AND IT CUT OFF MANY MORE TIMES, NOW 4/15 IT DID IT AGAIN BUT WORSE SITTING IN TRAFFIC IT CUT OFF AND EVERYTIME I START IT AND PUT IN DRIVE IT CUT OF BUT WILL GO IN REVERSE AND IT JERK REALLY BAD, AND WHEN IT DO GO ITS HESITATE AND WHEN SMASHING ON THE GAS IT TAKES A LONG TIME TO GO THEN TAKES OFF WHEN IT DECIDES TO. I CONTACTED NISSAN CONSUMER AFFAIRS AND WAS ADVISED THEY WERE GOING TO CALL TO WHERE I TAKE MY CAR TO 3 DAYS LATER I GET A CALL BACK AND WAS ADVISED TO CALL NISSAN AND GO HAVE A DIAGNOSTIC, LIKE IT WAS SET UP. WHEN I ASKED FOR THE NAME I WAS GIVING THAT CONSUMER AFFAIRS WAS TALKING TO SHE DIDN'T HAVE A CLUE TO WHAT I WAS TALKING ABOUT, WHEN I CALLED THE LADY I BEEN TALKING TO AT CONSUMER AFFAIRS I DIDN'T GET A ANSWER NOR A CALL BACK. BUT IM SURE THEY WILL NOT FIND ANYTHING WRONG WITH MY CAR DUE TO NO ONE WILL DRIVE IT TO SEE WHAT IT DO. IM SCARED TO DRIVE MY CAR DUE TO IT MAY STOP AND SOMEONE CAN HIT ME OR BEING THAT WHEN SMASHING ON THE GAS IT TAKE OFF WHEN IT WANT TO AND I CAN HIT SOMEONE. *TR