NHTSA Complaint #10714989 — 2009 TOYOTA RAV4 POWER TRAIN

Complaint Details

ODI Number	10714989
Vehicle	2009 TOYOTA RAV4
Component	POWER TRAIN
Date of Incident	May 6, 2015
Date Filed	May 6, 2015
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

(NO ACCIDENT) A WHINE STARTED IN THE REAR OF THE CAR THAT GOT PROGRESSIVELY MORE PROMINENT OVER THE COURSE OF A WEEK. MY MECHANIC DISCOVERED THAT THE REAR DIFFERENTIAL COUPLING HUB ASSEMBLY HAS FAILED. ACCORDING TO TOYOTA PARTS MANAGER -- AND MUCH INTERNET 'CHATTER' I LATER DISCOVERED -- THIS IS A WIDE-SPREAD PROBLEM (THEY CAN'T KEEP THE PART IN STOCK) AND THERE HAS BEEN A TSB (0080-13/ SPECIAL POLICY ADJUSTMENT WAB 2190) ISSUED, YET TOYOTA WILL NOT COVER, OR EVEN PARTIALLY COVER, THIS KNOWN DEFECT. IT'S A VERY EXPENSIVE REPAIR, AND WHILE A 2009 ISN'T UNDER WARRANTY ANYMORE, IT'S FAR TOO NEW TO HAVE A PROBLEM LIKE THIS. *TR

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