NHTSA Complaint #10714655 — 2001 DODGE DURANGO

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10714655
Vehicle	2001 DODGE DURANGO
Component	SUSPENSION
Date of Incident	April 15, 2015
Date Filed	May 5, 2015
Mileage	195,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE SHOOK. WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION, THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE FRONT WHEELS. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BALL JOINTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V596000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 195,000.

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