NHTSA Complaint #10713809 — 2015 MERCEDES-BENZ ML400

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10713809
Vehicle	2015 MERCEDES-BENZ ML400
Component	POWER TRAIN
Date of Incident	March 12, 2015
Date Filed	April 29, 2015
Mileage	800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

THIS NEW MERCEDES-BENZ ML400 HAS A MANUAL TRANSMISSION FEATURE THAT WITHOUT REASON REVERTS BACK TO AUTOMATIC WITHIN ABOUT 10 SECONDS WITHOUT ANY REASON. THIS PREVENTS THE DRIVER FROM BEING ABLE TO CONTROL TRACTION IN SLIPPERY OR OTHER DIFFICULT CONDITIONS, WHICH CLEARLY WAS OUR EXPERIENCE. THIS FEATURE IS MISREPRESENTED IN THE OWNERS MANUAL WHICH STATES AS HAVING A MANUAL TRANSMISSON CONTROL CAPABILITY AND WAS ALSO SOLD AS SUCH BY THE DEALERSHIP.

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