NHTSA Complaint #10713749 — 2012 FORD EXPLORER

I WAS DRIVING BACK FROM THE MALL ON A SINGLE LANE HIGHWAY AT 55 MPH WITH THE WHOLE FAMILY. ALL OF THE SUDDEN THE VEHICLE JUST QUIT. I TRIED TO RESTART THE VEHICLE WHILE IT WAS GLIDING WITHOUT POWER, BUT IT WOULD NOT START. I HAD TO PULL OVER TO THE SIDE OF THE ROAD UNTIL THE CAR STOPPED BY ITSELF. WHILE THE CAR WAS GLIDING TO A STOP, THERE WAS NO STEERING BRAKES OR ANYTHING AVAILABLE, SINCE THE ENGINE HAD CUT OFF AUTOMATICALLY. LUCKILY I DID NOT GET HIT BY ANYONE. I FINALLY PULLED OVER, RESTARTED THE CAR AND DROVE AGAIN. IN A COUPLE OF MINUTES THE CAR STALLED AGAIN WITH NO CONTROLS. THIS HAPPENED ABOUT 4 TIMES WITHIN A SPACE OF 15 MILES. I TOOK IT TO THE FORD DEALERSHIP THE NEXT DAY AND HAD TO SPEND $1000 FIXING IT, WHICH THEY BLAMED ON THE THROTTLE ACTIVATION OR BODY. THIS COULD HAVE RESULTED IN A FATAL SITUATION, ESPECIALLY BECAUSE THE VEHICLE HAD NO CONTROLS WHEN IT STALLED. I BELIEVE THERE HAS BEEN THE SAME ISSUE WITH OTHER FORDS AND LINCOLN VEHICLES ON THE WEB. THIS SHOULD BE CONSIDERED A SERIOUS SAFETY ISSUE, WHICH SHOULD BE FIXED AS SOON AS POSSIBLE. THIS COULD HAPPEN AGAIN TO SOMEONE AND RESULT IN SERIOUS INJURY. I FEEL LIKE FORD SHOULD BE RESPONSIBLE FOR THE FIX TO ENSURE PUBLIC SAFETY. *TR