NHTSA Complaint #10713677 — 2010 FORD MUSTANG STRUCTURE

Complaint Details

ODI Number	10713677
Vehicle	2010 FORD MUSTANG
Component	STRUCTURE
Date of Incident	March 14, 2013
Date Filed	April 29, 2015
Mileage	31,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

I WAS LEAVING A PARKING LOT AND MAKING A RIGHT TURN ONTO A STREET. THE DRIVER'S DOOR FLEW OPEN. I WAS ABLE TO STOP AND CLOSE THE DOOR BEFORE THERE WAS ANY TYPE OF CRASH AND NO INJURY. DURING LATE 2012 I HAD NOTICED A PROBLEM WITH THE DRIVER'S DOOR NOT LATCHING WHEN I CLOSED IT. WHEN INSIDE THE CAR I MADE A POINT OF CLOSING THE DOOR FIRMLY. WHEN PARKING THE CAR I DEVELOPED THE HABIT OF HITTING THE DOOR LATCH TO BE CERTAIN IT WAS CLOSED SECURELY. THERE WAS ONE OTHER TIME AFTER THE FIRST INSTANCE THE DOOR OPENED UNEXPECTEDLY WHEN DRIVING BUT I WAS ABLE TO CLOSE THE DOOR, AGAIN WITHOUT INCIDENT OR INJURY. I BOUGHT A NEW DOOR HANDLE THROUGH THE FORD DEALERSHIP FROM WHICH I'D PURCHASED THE CAR AND HAD IT INSTALLED IN SEPT 2014. I WAS TOLD THAT IT WAS THE HANDLE THAT WASN'T WORKING AND NOT A BIGGER PROBLEM IN THE DOOR. I ORDERED THE CAR ABOUT 5-27-09 AND TOOK DELIVERY 8-11-09. *TR

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