NHTSA Complaint #10713250 — 2010 FORD ESCAPE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 10713250
Vehicle 2010 FORD ESCAPE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 49,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

TOOK MY CAR TO HARROLD FORD ON HOWE AVENUE DEALERSHIP AND WAS TOLD THAT THE CAR HAS BEEN WORKED ON AND PICKED UP THE CAR AND DIDN'T GET FAR AND THE CAR STALLED. RE-STARTED THE CAR AND BARELY MADE IT BACK HOME AND CALLED HARROLD FORD AND TOLD THEM WHAT HAD HAPPENED AND THEY TOLD ME TO BRING THE CAR BACK AND WE HAD IT TOWED TO THEIR FACILITY AGAIN AND RECEIVED A CALL IN THE AFTERNOON AND WAS TOLD THAT THE CAR IS READY TO BE PICKED UP AND WE DRIVE OVER THERE AND THE CAR STALLED AFTER A COUPLE OF BLOCKS AND HAD IT TOWED TO THEIR FACILITY AGAIN AND THE NEXT DAY WE RECEIVED A CALL FROM HARROLD FORD AND TOLD US THAT THERE IS NOTHING THEY CAN DO FOR US AND TO PICK UP MY CAR. " YOUR CAR IS A SALVAGED TITLE" WE TOOK THE CAR HOME VIA TOW TRUCK AND WE HAD A MECHANIC TAKE A LOOK AT THE THROTTLE BODY AND HE SAID THAT IT WAS NEVER REPLACED! I FEEL THAT THE COUPLE OF TIMES THAT WE DROVE THAT CAR PUT ME AND MY GRANDCHILDREN IN A GREAT DANGER AND I THANK GOD THAT WE DIDN'T GET INTO AN ACCIDENT AND THE CAR ONLY DROVE 2 BLOCKS AND I TOLD HARROLD FORD THAT WE BROUGHT MY CAR FOR RECALL PARTS AND NOW MY CAR IS NOT EVEN DRIVABLE. TOTALLY DEAD! *TR

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