NHTSA Complaint #10713017 — 2002 FORD WINDSTAR

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 60 MPH IN RAINY CONDITIONS, THE VEHICLE BEGAN TO JERK. THE ENTIRE INSTRUMENT PANEL, HEADLIGHTS, WINDSHIELD WIPERS, AND POWER WINDOWS FAILED TO OPERATE. THE ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD UNTIL THE RAIN SUBSIDED. AFTER RESTARTING, THE FAILURE PERSISTED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE A CODE WAS NOT DETECTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.