NHTSA Complaint #10712898 — 2009 MINI COOPER

I TOOK MY MINI COOPER TO PASSPORT MINI IN MONTGOMERY COUNTY MARYLAND FOR THE HPFP FAILING WHERE THEY CHANGED IT AND THEN TOLD ME THAT THE TURBO OIL FEED LINE IS LEAKING AND THAT THE TIMING CHAIN HAD STRETCHED AND WAS GOING TO FAIL. AFTER I TOLD THEM THAT I KNOW THAT THEY HAVE HAD PROBLEMS AND COMPLAINED SOME THEY SAID THAT THEY WOULD COVER 30% OF THE CHAIN REPLACEMENT AND A COMPLETE DETAIL OF MY CAR AND THAT THEY WERE BEING "GENEROUS". I EXPLAINED TO THEM THAT I WANTED MY DEFECTIVE CHAIN FIXED NOT A CAR WASH. AFTER READING THIS WEBSITE I AM HOPING TO GET THE OIL FEED LINE REPLACED TOO. IT TO IS VERY WELL DOCUMENTED. IF IT GOES UP IN FLAMES WHILE MY WIFE AND DAUGHTER ARE IN THE CAR WHICH ONE OF THE EXECUTIVES AT MINI OR BMW WILL WRITE ME TO APOLOGIZE FOR THIS? THIS TOTALLY UNACCEPTABLE BEHAVIOR FOR A COMPANY. LAWYERS WONT HELP MINI WONT HELP BMW WONT HELP. NO ONE WANTS TO DO THE RIGHT THING FOR THE CONSUMER ANYMORE! ALL OF US DESERVE TO BE TREATED FAIRLY. THIS IS WHY WE HAVE GOVERNMENT, FOR TIMES LIKE THIS WHEN THE BIG COMPANIES RUN US OVER AND LAUGH AT US! *TR