NHTSA Complaint #10712868 — 2009 TOYOTA COROLLA

MY MOTHER IS 75 YEARS OLD. HERE COROLLA IS 6 YEARS OLD. SHE TOOK IT TO TOYOTA ON APRIL 23RD, 2015 FOR THE RECALL OF THE AIRBAG (SPIRAL CABLE SUB ASSEMBLY AND CABLE KIT) AND UPDATED SOFTWARE AND INSTALL UPDATE LABEL (SMART STOP TECHNOLOGY AND ELSBOS UPDATE ECM SOFTWARE) TO CORRECT THE RECALL ISSUE. SHE WAS SENT HOME AS IT WAS SUPPOSED TO BE FIXED. ON FRIDAY APRIL 24TH, 2015 AT 10PM SHE WAS DRIVING HOME FROM AN EVENT AT APPROX 45 MPH THE VEHICLE STALLED. SHE TOOK IT TO TOYOTA THE NEXT DATE ON SATURDAY APRIL 25TH, 2015 AT 11:00 AM. TOYOTA INSPECTED THE VEHICLE AND SENT HER HOME. ON THE WAY THE HOME THE SAME DAY AT 5:26PM SHE WAS GOING APPROX 10 MPH COMING THROUGH A LIGHT AND IT STALLED AGAIN. THE ENGINE KICKED BACK IN AND THEN IT STALLED AGAIN. HER VEHICLE WAS RUNNING FINE UNTIL TOYOTA CHANGED OUT THE RECALL PARTS. THERE IS SOMETHING VERY WRONG WITH THIS AND NEEDS ATTENTION. ALTHOUGH THERE WAS NOT ACCIDENT IT WAS A CLOSE CALL SHE WAS ALMOST REAR ENDED. I AM WRITING NOW BECAUSE SOMETHING NEEDS TO BE ADDRESSED WITH TOYOTA AND HER CAR NEEDS TO BE FIXED IN THE SAME CONDITION THAT IT WAS PRIOR TO GOING TO TOYOTA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR