NHTSA Complaint #10712750 — 2011 GMC ACADIA ELECTRICAL SYSTEM

Complaint Details

ODI Number	10712750
Vehicle	2011 GMC ACADIA
Component	ELECTRICAL SYSTEM
Date of Incident	April 24, 2015
Date Filed	April 24, 2015
Mileage	57,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TOOK 2011 GMC ACADIA IN FOR REGULAR SERVICE TODAY AND ASKED THE DEALERSHIP TO CHANGE THE FRONT DRIVERS SIDE DAYTIME HEADLIGHT BULB SINCE IT HAD NOT BEEN WORKING FOR A FEW DAYS. WAS INFORMED BY THE SERVICE TECHNICIAN THAT THE BULB SOCKET WAS CORRODED AND MELTED AND WILL NEED A WHOLE NEW HEADLAMP COSTING 995 FOR THE HEADLAMP AND 400 FOR LABOR. I ASKED WHAT COULD HAVE CAUSED THIS TO HAPPEN AND WAS TOLD IT SEEMED TO BE A PROBLEM WITH GMC ACADIA'S AS THEY HAVE SEEN SIMILAR PROBLEMS WITH OTHERS OF THE SAME MAKE AND YEAR. OBVIOUSLY THIS IS NOT A RESULT OF NORMAL WEAR AND TEAR AND A MANUFACTURING ISSUE THAT NEEDS TO BE LOOKED INTO. THE SERVICE TECHNICIAN SAID THERE'S A POSSIBILITY THAT THE OTHER SIDE MAY MELT AND CORRODE AS WELL AS THAT IS WHAT THEY HAVE BEEN EXPERIENCING WITH OTHER ACADIA'S RECENTLY. *TR

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