NHTSA Complaint #10712749 — 2001 FORD EXPLORER

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Fire

Complaint Details

ODI Number 10712749
Vehicle 2001 FORD EXPLORER
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 188,093 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I WAS SITTING IN A RESTAURANT DRIVE THRU WHEN THE CAR TURNED OFF. I TURNED THE CAR BACK ON & INCHED A BIT FORWARD IN LINE. MOMENTS AFTER THAT WHILE IN DRIVE, BUT NOT MOVING, I HEARD A LOUD POP. AFTER THAT, I SAW FLAMES SHOOTING TOWARDS THE FRONT WINDSHIELD COMING FROM UNDER THE HOOD ON MY SIDE. I PUT THE CAR IN PARK, TURNED OFF THE CAR AND TOOK THE KEY OUT OF THE IGNITION AND FLED. THE RESTAURANT WORKERS CAME TO MY AID AND PUT THE FIRE OUT BEFORE IT SPREAD. WHEN I WENT BACK TO SAY THANK YOU, THEY TOLD ME THAT THEY HEARD A SECOND POP BEFORE THEY PUT OUT THE FIRE. I HAVE REPORTED THIS TO FORD HEADQUARTERS. THEY CHECKED MY VIN AND TOLD ME THAT THE VEHICLE WAS UNDER RECALL FOR A DEFECT THAT CAUSES FIRES. I TOOK THE CAR TO A FORD DEALERSHIP A COUPLE MONTHS PRIOR TO THIS INCIDENT AND THEY DID NOT TELL ME ANYTHING ABOUT A RECALL ON THE CAR. ALSO, THE CAR OIL WAS LAST CHANGED 3/5/2015 AND WAS BELOW THE MILEAGE FOR ANOTHER OIL CHANGE, SO I AM SO CONFUSED AS TO WHY THIS HAPPENED. *TR

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