NHTSA Complaint #10712684 — 2004 FORD EXPLORER ENGINE

Complaint Details

ODI Number	10712684
Vehicle	2004 FORD EXPLORER
Component	ENGINE
Date of Incident	February 15, 2015
Date Filed	April 24, 2015
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IN

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE RESTARTED AND STARTED BLOWING FUEL FUMES INTO THE DRIVER'S CABIN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPARK PLUG BLEW OUT OF THE CYLINDER AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. MA 08/06/15 UPDATED 10/11/2017*CN

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