NHTSA Complaint #10712420 — 2005 CHRYSLER CROSSFIRE CONVERTIBLE VISIBILITY:GLASS, SIDE/REAR

Complaint Details

ODI Number	10712420
Vehicle	2005 CHRYSLER CROSSFIRE CONVERTIBLE
Component	VISIBILITY:GLASS, SIDE/REAR
Date of Incident	March 11, 2014
Date Filed	April 23, 2015
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WENT OUT TO MY CAR AND FOUND THE REAR WINDOW GLASS HAD FALLEN OUT. BONDING ADHESIVE FAILURE. CHRYSLER HAD AN ILLOGICAL AND ARBITRARY TSB SET UP TO REPLACE THE CONVERTIBLE TOPS WITH REAR WINDOW ADHESIVE FAILURE BUT IT ONLY COVERED 2005 MODEL YEAR ROADSTERS AND A VERY LIMITED NUMBER OF CARS THAT WERE ORIGINALLY DELIVERED TO DEALERS IN A NINE SELECTED STATES. THE REALITY IS THAT ALL CHRYSLER CROSSFIRE ROADSTERS FROM 2005 TO 2008 MODEL YEARS WILL EVENTUALLY HAVE THEIR REAR WINDOW GLASS FALL OUT DUE TO THE FAILURE OF THE BONDING ADHESIVE. CHRYSLER'S "BAND AIDE" FIX WAS WOEFULLY INADEQUATE AND INEXPLICABLY LIMITED. *TR

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