NHTSA Complaint #10712320 — 2004 CHEVROLET MALIBU

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 10712320
Vehicle 2004 CHEVROLET MALIBU
Component SEATS
Date of Incident
Date Filed
Mileage 134,295 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

I SAT DOWN IN THE VEHICLE AND FOUND THAT THE DRIVERS SEAT WAS LEANING. I LOOKED ON LINE TO SEE IF I COULD FIX IT MYSELF. I FOUND A LOT OF COMPLAINTS THAT THE WELDS BREAK AND THIS IS A COMMON PROBLEM WITH THESE VEHICLES. I CONTACTED CHEVROLET AND THEY TOLD ME I HAD TO HAVE THE VEHICLE CHECKED BY A CHEVY DEALER. I BROUGHT THE VEHICLE IN AND THEY TOLD ME THAT THE SEAT WELDS DID BREAK. I AM NOT AN OVERLY HEAVY PERSON, SO I THOUGHT THAT EVEN THOUGH THE VEHICLE WAS OLDER, THAT THIS IS A DESIGN PROBLEM, AND NOT AN AGE OR NEGLECT PROBLEM BY THE OWNER. CHEVROLET TOLD ME THAT SINCE THE CAR WAS TOO OLD, I WAS RESPONSIBLE FOR GETTING IT FIXED. THIS IS A SAFETY ISSUE, AS IF I GET IN AN ACCIDENT WITH THE VEHICLE, THE FACT THAT THE SEAT BELT IS ATTACHED TO THE SEAT, AND THE SEAT IS NOT SECURED, I CAN BE HURT BADLY. IF I WERE THE ONLY PERSON WITH THE PROBLEM, I COULD SEE WHY I SHOULD FIX IT. SINCE THIS IS A KNOWN PROBLEM WITH THESE VEHICLES, IT APPEARS THAT IT IS A DESIGN FLAW, AND POOR QUALITY WORKMANSHIP FROM CHEVROLET. I HAVE ATTACHED THE WEB SITE THAT I SAW THE COMPLAINTS ON. IT IS: HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/MALIBU/2004/ACCESSORIES-INTERIOR/SEATS.SHTML. SOME OF THOSE COMPLAINTS STATE THAT THEY FILED COMPLAINTS WITH YOU. PLEASE CHECK ON THIS AS THIS IS A VERY SERIOUS PROBLEM AND COULD CAUSE LIVES LOST. I WOULD APPRECIATE A REPLY TO TELL ME HOW I GO ABOUT GETTING THIS PROBLEM RESOLVED. THANK YOU *TR

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