NHTSA Complaint #10712261 — 2005 DODGE RAM 3500

TL* THE CONTACT OWNS A 2005 DODGE RAM 3500. UPON ATTEMPTING TO EXIT THE DRIVEWAY, THE DRIVER SIDE TIE ROD FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER WHO REPLACED THE TIE ROD. ALSO, THE CONTACT STATED THAT THE STEERING GEAR FRACTURED WITHOUT WARNING. WHILE TRAVELING, THE CONTACT WAS NOT ABLE TO TURN THE STEERING WHEEL TO THE LEFT WITHOUT APPLYING EXTREME FORCE. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHO DIAGNOSED THAT THE STEERING BOX NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURES OCCURRED WHILE WAITING ON THE RECALL REPAIRS FOR NHTSA CAMPAIGN NUMBERS: 14V81700 (AIR BAGS), 13V528000 (STEERING), 09E001000 (STEERING), AND 05V462000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.