NHTSA Complaint #10712214 — 2003 TOYOTA HIGHLANDER ENGINE

Complaint Details

ODI Number	10712214
Vehicle	2003 TOYOTA HIGHLANDER
Component	ENGINE
Date of Incident	September 16, 2014
Date Filed	April 22, 2015
Mileage	148,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

NEEDED TO HAVE A TOTAL ENGINE REBUILD DUE TO FAULTY HEAD BOLTS THAT STRIPPED AND ALLOWED COOLANT TO ENTER THE ENGINE AND BURN. LUCKY-I GUESS-THAT I ACTED QUICKLY SO AS TO AVERT CATALYTIC CONVERTER ISSUES OR SENSORS GETTING DAMAGED BY BURNING COOLANT. I ALSO AVOIDED THE TOTAL LOSS OF ANTIFREEZE AND THE RESULTING DAMAGE &/OR INCONVENIENCE THAT THOUSANDS OF OTHERS HAD. STILL, A HUGE INCONVENIENCE AND HUGE $5425.82 COST DUE TO MANUFACTURER'S DEFECT: WEAK METAL THAT COULDN'T WITHSTAND THE TORQUE/PULL ON THEM... PERHAPS THE THREADING PLAYED A PART. I ONLY KNOW THAT 1000S UPON 1000S OF PEOPLE SUFFERED THE SAME ISSUE FROM TOYOTA ON THIS ENGINE IN SEVERAL YEARS/MODELS. THERE SHOULD BE A RECALL. THERE SHOULD BE COMPENSATION. *TR

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