NHTSA Complaint #10712122 — 2010 FORD FUSION

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 10712122
Vehicle 2010 FORD FUSION
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage 46,523 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

ON 04/13/2015 I EXPERIENCED RAPID DECELERATION WHILE DRIVING HOME FORM WORK ON THE HIGHWAY AND THE WRENCH LIGHT CAME ON THE DASH. I CALLED THE DEALERSHIP AND MADE AN APPOINTMENT TO HAVE THE PROBLEM LOOKED AT ON 04/15/2015. WHILE DRIVING HOME FROM WORK ON 04/16/2015 THE PROBLEM HAPPENED AGAIN SO I CALLED THE DEALERSHIP AND MADE ANOTHER APPOINTMENT ON 04/17/2015. AFTER ABOUT AN HOUR THEY COULDN'T FIND ANY ERROR CODES AND FAILED TO REPLICATE THE ISSUE. THEY TOLD ME TO DRIVE THE CAR AND HOPE IT DOESN'T HAPPEN AGAIN. SINCE THEN THE PROBLEM HAS OCCURRED ON THE FOLLOWING DATES: 04/18,4/19,4/21. I ORDERED THE PART MYSELF AND WILL DO THE REPAIRS MYSELF SINCE I CAN'T WAIT UNTIL A COMPLETE FAILURE HAPPENS. THAT WOULD INCREASE THE CHANCES OF CAUSING A SERIOUS ACCIDENT. *TR

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