NHTSA Complaint #10712120 — 2010 CHEVROLET TRAVERSE ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10712120
Vehicle	2010 CHEVROLET TRAVERSE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	November 3, 2014
Date Filed	April 22, 2015
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

ERROR MESSAGE SAYS TRACTION CONTROL OFF, SERVICE STABILITRAK, ENGINE POWER REDUCED THEN VEHICLE DROPS SPEED TO UNDER 20MPH. I HAVE TO TRY AND SAFELY PULL OFF THE SIDE OF THE ROAD AND WAIT UNTIL I CAN TURN THE CAR BACK ON TO CONTINUE DRIVING. THIS CAN LAST AN HOUR OR MORE. DEALER SAYS THE THROTTLE BODY NEEDS REPLACED. TSB #PI-0097A AND NHTSA #10036514 SHOWS A KNOWN ISSUE. DEALER SAYS NOT COVERED. DEALER SERVICED VEHICLE BY CLEANING THE THROTTLE BOTTLE AND PROBLEM STOPPED FOR ABOUT 2 WEEKS. SYMPTOMS HAPPEN AGAIN AND NOW ENGINE LIGHT STAYS ON ALL THE TIME. I AM VERY DISCOURAGED WITH THIS VEHICLE. WHY DOES CHEVY PUBLISH THESE TSB'S IF THE DEALERS WON'T COVER THEM? *TR

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