NHTSA Complaint #10712097 — 2007 HONDA ODYSSEY

WHILE EXITING A PARKING LOT AND ACCELERATING TO APROX. 20 MPH, THE VEHICLE BEGAN TO SHUDDER AND VIBRATE VIOLENTLY ACCOMPANIED BY THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. WE SHORTLY AFTERWARD NOTICED A REDUCTION IN POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHO STATED THAT, THERE WERE SEVERAL MISFIRE CODES GENERATED WHEN DIAGNOSED. THE REPAIR SHOP DIAGNOSED THE FAILURE AS THE CYLINDER 5 COIL HAVING MELTED INTO THE CYLINDER. AS A RESULT, THE SHOP HAD TO REMOVE THE CYLINDER HEAD IN ORDER TO REMOVE THE COIL AND SPARK PLUG FROM THE VEHICLE. THE REPAIR SHOP STATED THAT THE FAILURE WAS CAUSED BY THE SPARK PLUG BECOMING LOOSE AND FUEL LEAKING INTO THE CYLINDER HEAD CHAMBER. THE REPAIR SHOP STATED THAT THIS WAS THE THIRD OF THESE FAILURES SEEN BY THEM. THE DEALER OF PURCHASE AND THE MANUFACTURER WERE ALERTED OF THE FAILURE BUT OFFERED NO RESOLUTION. THE DEALER (KEELER HONDA, LATHAM NY) WAS IN FACT QUITE RUDE ABOUT THE FAILURE IN GENERAL. WE WERE CONCERNED OF THE SAFETY RISK INVOLVED WITH THE FAILURE. THE VEHICLE WAS REPAIRED WITH THE TOTAL BILL OF $2411.00. THE FAILURE MILEAGE WAS 90,108. *TR