NHTSA Complaint #10712028 — 2006 JEEP COMMANDER

TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE RANDOMLY CHANGED GEARS FROM DRIVE TO NEUTRAL WITHOUT WARNING. THE CONTACT CONSTANTLY HAD TO ADJUST THE GEARS WHILE TRAVELING TO PREVENT A FAILURE AND A CRASH. THE FAILURE WAS REPORTED TO AN AUTHORIZED DEALER MONTHS AGO AND THEY INDICATED THAT THE PART NEEDED WAS NOT AVAILABLE AND THAT THEY WOULD CALL THE CONTACT WHEN THE APPOINTMENT WAS AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.