NHTSA Complaint #10711994 — 2011 GMC TERRAIN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10711994
Vehicle	2011 GMC TERRAIN
Component	POWER TRAIN
Date of Incident	October 1, 2014
Date Filed	April 21, 2015
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

WE BOUGHT THIS AND HAD IT THREE MONTHS WHEN THE TRANSMISSION WENT OUT AT LESS THAT 80000 MILES. IT LOST POWER AND ALSO HAD LOST OIL AFTER JUST HAVING THE OIL CHANGED. SUPPOSEDLY IT WAS "DRY" AND ALSO NO TRANSMISSION FLUID. IT HAD JUST BEEN SERVICED AND HAVE THE PROOF OF SERVICING. IT TOOK US THREE MONTHS TO FIND A TRANSMISSION TO PUT IN IT, SINCE WE WERE STILL MAKING PAYMENTS ON IT!! HAD TO GET A RENTAL CAR FOR THREE MONTHS. IT WAS A NIGHTMARE. WE BOTH BELIEVE THAT GM KNOWS THIS VEHICLE MAKE AND MODEL TRANSMISSIONS ARE FAULTY. WE WERE VERY DISAPPOINTED. WE HAD OWNED A JIMMY WITH 300000 MILES ON IT. VERY DISAPPOINTED IN THIS VEHICLE. *TR

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