NHTSA Complaint #10706736 — 2008 DODGE RAM 1500

I WAS TRAVELING AT 70 MPH IN THE CENTER LANE OF VERY HEAVY FREEWAY TRAFFIC WHEN MY TRUCKS 4-WHEEL LOW LIGHT CAME ON AND STARTED TO FLASH AND IMMEDIATELY AFTER, MY TRUCK SHOOK VIOLENTLY AND MADE A LOUD CRUNCHING GRINDING NOISE AND WITHIN SECONDS MY TRUCK HAD SLOWED DOWN TO 30 MPH. I THOUGHT I HAD BEEN REAR ENDED BY ANOTHER VEHICLE. NOW IN A PANICKED STATE OF MIND NOT KNOWING WHAT HAD JUST HAPPENED, I SOMEHOW WITHOUT CAUSING AN ACCIDENT, GOT MY TRUCK ACROSS THE LANES OFF TRAFFIC AND OFF TO THE SHOULDER OF THE ROAD. MY TRUCK WAS NOW STUCK IN 4 WHEEL LOW. I HAD TO DRIVE AROUND 10 MILES HOME WITH THE TRUCK IN THIS CONDITION, DRIVING ON THE SHOULDER OF THE ROAD WITH MY FLASHERS ON. I HAD MY TRUCK TOWED TO MY DODGE DEALER. THE DEALER CONFIRMED THE TRUCK MALFUNCTIONED CAUSING IT TO SHIFT INTO 4 WHEEL LOW. NUMEROUS TRIPS BACK TO THE DEALER FOR THE SAME PROBLEM OVER AND OVER AGAIN, HAS MADE ME FEEL VERY UNSAFE ABOUT DRIVING IN HEAVY TRAFFIC OR ON THE FREEWAY. TWO YEARS AFTER THE FIRST INCIDENT THE PROBLEM HAS NOT BEEN FIXED. CHRYSLER SPECIALISTS SAY THEY DO NOT KNOW WHAT THE PROBLEM IS. BESIDES BEING A HAZARD TO DRIVE IT IS COSTING ME THOUSANDS OF DOLLARS IN REPAIRS AND THEY NEVER FIX THE PROBLEM. THIS IS A WARRANTY ISSUE THAT THEY ARE REFUSING TO HONOR. THE COMPONENT THAT FAILED IS THE DRIVE TRAIN, THE TRANSFER CASE TO BE EXACT.