NHTSA Complaint #10706644 — 2007 DODGE RAM 1500

TL* THE CONTACT OWNS A 2007 DODGE RAM 1500. THE CONTACT FELT A STRONG VIBRATION EACH TIME THE VEHICLE WAS STARTED. THE FAILURE PROGRESSED UNDER THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP, BUT THE MECHANIC COULD NOT REPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V817000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE DRIVER SIDE AIR BAG; HOWEVER, IT WAS AVAILABLE FOR THE FRONT PASSENGER SIDE AIR BAG. THE DEALER SCHEDULED THE APPOINTMENT TO REPLACE THE FRONT PASSENGER SIDE AIR BAG. THE CONTACT HAD TO WAIT FOR THE DRIVER SIDE PART, BUT WAS NOT GIVEN A TIMEFRAME FOR THE REPAIR. THE VEHICLE WAS TO BE TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.