NHTSA Complaint #10706442 — 2008 HONDA ACCORD

DEAR SIR/MADAM, WE HAVE BEEN COMPLAINING TO HONDA MOTORS ABOUT NOISE COMING UP FIRST TIME WHEN WE START CAR IN A DAY. THE CRANKING NOISE IS SO LOUD THAT MY WIFE AND KIDS ARE WORRIED ABOUT THE CAR SITUATION AND FEEL VERY UNSAFE. THE NOISE GENERALLY OCCUR WHEN WE START CAR FIRST TIME IN THE MORNING. WE CONTACTED HONDA MOTORS LAST YEAR AND THEY RECOMMENDED US TO TAKE IT TO DEALERSHIP. WE WENT TO TWO DEALERSHIP AND THEY COULD NOT FIND ANY ISSUE WHEN THEY START CAR FIRST THING IN MORNING. THIS IS VERY UNUSUAL AS WE HAVE BEEN HEARING NOISE EVERY SINGLE MORNING SINCE THAN WHEN WE START CAR FIRST TIME. WE DO NOT KNOW HOW TO RESOLVE THIS ISSUE? WITH SOME GOOGLE SEARCH I FOUND OUT THAT FAILURE OF VTC IS CAUSING SIMILAR ISSUE TO 2008 HONDA ACCORD MODELS. CAN YOU PLEASE GUIDE US HOW TO RESOLVE THIS MATTER? WE ARE WORRIED ABOUT OVERALL SITUATION WITH OUR CAR FOR LAST ONE YEAR. APPRECIATE YOUR ASSISTANCE. THANKS/[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR