NHTSA Complaint #10706208 — 2008 TOYOTA PRIUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10706208
Vehicle 2008 TOYOTA PRIUS
Component ENGINE
Date of Incident
Date Filed
Mileage 149,850 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I WAS DRIVING 50MPH WHEN THE CAR LOST POWER.THE CAR SUDDENLY HAD NO POWER BRAKES, NO ABILITY TO EASILY STEER, NO ENGINE POWER AND MANY WARNING LIGHTS CAME ON INCLUDING AN WARNING THAT THE MAIN HYBRID BATTERY WAS NOT CHARGING. THE CAR WOULD NOT RESPOND TO ACCELERATION. THE CAR CAME TO A STOP. I HELD THE START BUTTON THE CAR SHUT OFF. THE CAR RESTARTED WITH NO PROBLEMS. ALL THE WARNING LIGHTS WERE OFF. I PUT THE CAR IN DRIVE AND STARTED TO ACCELERATE. ALL THE WARNING LIGHTS COME ON JUST AS BEFORE AND THE CAR SUFFERS THE SAME ISSUES AGAIN. I WENT THROUGH THE SAME PROCESS OF TURNING THE CAR OFF AND TURNING IT BACK ON. THE CAR STARTED UP AGAIN WITH NO PROBLEMS AGAIN, ALL THE LIGHTS WERE OFF. IT FAILED ON MORE TIME ON THE TRIP HOME. I WAS ABLE TO RESTART THE CAR AND PUT MY EMERGENCY LIGHTS ON. I NEVER DROVE OVER 25MPH ON THE TRIP BACK TO THE HOUSE. MY FAMILY TOOK THE CAR TO WILSON TOYOTA IN BELLINGHAM WA. THEY EXAMINED THE CAR AND SAID THE 12V BATTERY HAD FAILED. THEY TOLD MY FAMILY THAT THE MAIN 12V BATTERY RUNS ALL THE ELECTRICAL TO GET THE CAR STARTED AND RUNNING. WE TOLD THE DEALER THE CAR STILL HAD ELECTRICAL POWER. THEY STILL REPLACED THE 12V BATTERY. THE FOLLOWING DAY MY FAMILY WENT TO LOOK AT THE CAR AND A SERVICE PERSON AT THE DEALER, WHO SAID HE WAS NEW TO THIS LOCATION, SAID HE HAD NOTICED THAT THE 12V BATTERY HAD SEEMED TO BE REPLACED RECENTLY. THEY SAID THEY WOULD KEEP THE CAR TO KEEP LOOKING OVER ITS SYSTEMS. ON 4/16/2015 MY FAMILY CALLED TOYOTA TO DISCUSS OUR SAFETY CONCERNS WITH REGARD TO HOW THE CAR FAILED. WE EXPLAINED WE ALSO HAVE A 2007 PRIUS THAT HAD THE MAIN HYBRID BATTERY FAIL AND THAT ALL THE WARNING LIGHTS THAT CAME ON WERE SIMILAR IN BOTH CARS. THE DEALER HAS SAID THERE ARE NO CODES THAT SAID THE MAIN HYBRID BATTERY IS FAILING. I AM WORRIED THAT I OR MY FAMILY COULD BE SERIOUSLY INJURED IF THE CAR FAILED IN THIS MANNER AGAIN WHILE ON A BUSY HIGHWAY OR INTERSECTION. *TR

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