NHTSA Complaint #10706015 — 2014 JEEP WRANGLER

WHILE DRIVING ON THE INTERSTATE, I ACCIDENTALLY BUMPED THE KEYS OF MY JEEP WRANGLER UNLIMITED WITH MY KNEE, AND THE KEY TURNED COUNTER-CLOCKWISE ENOUGH TO TURN THE CAR OFF. OBVIOUSLY, WHEN THE CAR TURNED OFF, THE BRAKES AND STEERING LOST POWER. LUCKILY, THERE WAS NO TRAFFIC AROUND ME, AND I WAS ABLE TO CAREFULLY COAST TO THE SHOULDER AND RE-START MY CAR. MY VEHICLE IS MANUAL, SO I COULD HAVE RESTARTED FROM NEUTRAL, BUT BASED ON DISCUSSION BOARDS, AUTOMATICS DO NOT HAVE THAT LUXURY. DOING A QUICK GOOGLE SEARCH FOR "JEEP BUMP KEY" YIELDS MANY DISCUSSIONS ABOUT THIS SAME PROBLEM. I UNDERSTAND THAT JEEP CURRENTLY HAS A RECALL FOR THIS PROBLEM IN COMMANDERS AND GRAND CHEROKEES, BUT THERE IS NOTHING FOR WRANGLERS. I CALLED MY DEALERSHIP, BUT THEY WILL NOT DIAGNOSE OR REPLACE ANYTHING FOR FREE WITHOUT AN ACTIVE RECALL. I AM 6' AND DO NOT SIT EXCESSIVELY CLOSE TO THE STEERING WHEEL. MY KEY CHAIN IS NOT LARGE OR CLUTTERED, AND IT SHOULD NOT BE THAT EASY TO TURN OFF MY WRANGLER ACCIDENTALLY. *TR