NHTSA Complaint #10705756 — 2012 TOYOTA CAMRY

WHEN A LIGHT TURNS GREEN AND I TRY AND GO FORWARD MY TOYOTA CAMRY WILL NOT ACCELERATE FOR 2 TO 7 SECONDS. THERE WAS A RECALL FOR SOFTWARE THAT WAS SUPPOSED TO FIX THE ISSUE, HOW EVER IT IS STILL HAPPENING. THE ISSUE IS INTERMITTENT OCCURRING ABOUT EVERY 1000 MILES. IN THE LAST 4 MONTHS ANOTHER ISSUE HAS HAPPENED WHERE I WILL BE GOING ALONG AT ABOUT 30 MILES PER HOUR AND SUDDENLY THE CAR WILL STALL OUT FOR ABOUT 5 SECONDS, THIS HAS HAPPENED 6 TIMES NOW. I HAVE TAKEN IT TO TWO TOYOTA DEALERSHIPS THE FIRST ONE REFUSED TO LOOK AT IT WITHOUT ME PAYING A DIAGNOSTIC FEE, THE OTHER TOYOTA KEPT THE CAR FOR A WEEK AND SAID THEY COULD NOT DUPLICATE THE PROBLEM SO THERE WAS NOTHING THEY WOULD DO. I CALLED TOYOTA NATIONAL SERVICE CENTER AT 1 888 2709371 AND WAS TOLD THERE IS NOTHING THEY WILL DO BECAUSE THE DEALERSHIP CANNOT REPLICATE THE PROBLEM. MY ISSUE IS THEY KNOW THERE IS AN ISSUE, THEY SENT ME A LETTER STATING THAT THERE MIGHT BE PROBLEMS AND THEY VOLUNTARILY EXTENDED MY WARRANTY ON THE SPECIFIC PARTS THEY KNOW CAN CAUSE ISSUES. I AM CONCERNED FOR MY SAFETY, AND HAVE TRIED TO GET THE ISSUE RESOLVED. WHAT ARE THE NEXT STEPS I CAN TAKE TO GET THE ISSUE FIXED. *TR