NHTSA Complaint #10705579 — 2008 JEEP GRAND CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10705579 |
| Vehicle | 2008 JEEP GRAND CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 72,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
MY VEHICLE SHUT OFF GOING OVER A BUMP IN THE ROAD. MY VEHICLE HAS DONE THIS ON NUMEROUS OCCASIONS, TWICE IN THE MIDDLE OF INTERSECTIONS AND ONCE ON A RAILROAD TRACK. I WAS SENT AN IMPORTANT SAFETY RECALL NOTICE FROM CHRYSLER (NOTIFICATION CODE P57) APPROXIMATELY 3 MONTHS AGO AND HAVE NOT HEARD ANYTHING SINCE THEN AND THIS ISSUE HAS PROGRESSIVELY GOT WORSE OVER THE LAST SEVERAL MONTHS. I DID CONTACT THE LOCAL CHRYSLER DEALERSHIP AND THEY HAD NO INFORMATION TO PROVIDE AND I ALSO HAD MY VEHICLE IN TO BE SERVICED FOR THIS ISSUE ABOUT ONE YEAR AGO WITH NO ISSUE IDENTIFIED BY RIVERSIDE AUTO GROUP IN MARINETTE, WI. I ALSO CALLED CHRYSLER AT 800-853-1403 AND THEY HAD NO UPDATE ON THIS ISSUE OR ANY IDEA WHEN THIS RECALL WOULD OCCUR TO FIX THIS ISSUE. I CANNOT AFFORD TO PURCHASE A DIFFERENT VEHICLE AND THIS ISSUE HAS BECOME A SAFETY CONCERN FOR ME AND MY FAMILY. WHAT RECOURSE DO I HAVE HERE? AM I EXPECTED TO CONTINUE DRIVING A VEHICLE WITH SERIOUS SAFETY ISSUES WITH THE IGNITION SWITCH JUST BECAUSE CHRYSLER IS NOT ADDRESSING THIS ISSUE IN A TIMELY FASHION? DOES THE NHTSA HAVE ANY OTHER RECOURSE I CAN TAKE ON THIS? I AM CERTAIN I AM NOT ALONE WITH THIS ISSUE AND I WOULD HATE TO SEE SOMEONE GET HURT OR KILLED, BECAUSE OF THE LACK OF PRIORITIZING BY CHRYSLER. *TR
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