NHTSA Complaint #10705515 — 2000 TOYOTA AVALON

THIS INCIDENT HAPPENED ON FEBRUARY 10, 2015 WHILE I WAS DRIVING TO WORK, I TOOK THIS RAMP AT 30 MPH WHICH IS A LEFT TUNING CURVE THAT TAKES YOU TO THE HIGHWAY. AT THE END OF THE RAMP I HAD TO GRADUALLY ACCELERATE AND MAKE A MODERATE RIGHT TURN TO JOIN THE HIGHWAY TRAFFIC. AFTER FINISHING THE RIGHT TURN, I COULDN'T KEEP THE CAR RUNNING STRAIGHT ON THE HIGHWAY. THE STEERING WHEEL WAS LOCKED AND I WASN'T ABLE TO STEER THE VEHICLE. THE VEHICLE KEPT ON GOING THE RIGHT TURN AND CRASHED INTO A GUARD RAIL CAUSING THE BUMPER COVER, BUMPER REINFORCEMENT, WIND SHIELD WASHER TANK, FRONT BUMPER GRILL AND LEFT AND RIGHT LIGHTS TO BE DAMAGED. THE STEERING SYSTEM AND ITS COMPONENTS ARE IN GOOD WORKING CONDITION. THIS ACCIDENT HAPPENED BECAUSE "STEERING INTERLOCK ASSEMBLY" RECALL OF JULY 29, 2010 (NHTSA CAMPAIGN NUMBER: 10V345000) WAS NOT DONE TO MY 2000 TOYOTA AVALON. TOYOTA DID NOT NOTIFY ME OF THIS RECALL. I BELIEVE THAT TOYOTA IS AWARE OF THE FACT THAT THERE ARE VEHICLES LIKE MINE THAT BEING DRIVEN ON THE STREETS WITHOUT THE STEERING INTERLOCK ASSEMBLY RECALLS TAKEN CARE OF. THE CONSEQUENCE OF THE RECALL STATES THAT: SHOULD THE STEERING LOCK BAR BREAK, THE STEERING WHEEL WOULD LOCK AND THE DRIVER WOULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH. TOYOTA FAILED TO ADDRESS THE ISSUE THAT I WAS CONCERNED ABOUT. TOYOTA PERFORMED AN INSPECTION WHICH NOT RELATED TO THE STEERING COLUMN RECALL. PLEASE HELP THE STEERING LOCK ASSEMBLY BE INSPECTED. *TR