NHTSA Complaint #10704903 — 2005 TOYOTA CAMRY SOLARA

MY PASSENGER AIRBAG INDICATOR WAS ILLUMINATING THE "OFF" LIGHT WHEN AN ADULT WAS SEATED IN MY PASSENGER SEAT. DIAGNOSTICS DONE AT A TOYOTA DEALERSHIP INDICATED I NEEDED A NEW OCCUPANT DETECTION ECU. IT FAILED FOR UNKNOWN REASONS. THIS WAS A $670 FIX. THEY INSTALLED A NEW ONE AND IT DID NOT WORK. THEY THEN INSTALLED ANOTHER ONE, WHICH DID NOT WORK PROPERLY EITHER. FINALLY, THEY INSTALLED A THIRD ONE AND IT WASN'T WORKING PROPERLY EITHER. I WAS TOLD BY THE SERVICE GUY THAT THEY WERE USING PARTS THAT HAD "RETURNED" STICKERS ON THE BOX AND HAD ALREADY BEEN OPENED. I WAS TOLD THAT GENUINE, NEW PARTS WERE WHAT I WAS BEING QUOTED FOR, BUT THE SERVICE TECHNICIAN CLEARLY STATED THAT THEY WERE TRYING TO INSTALL PARTS INTO MY VEHICLE THAT HAD BEEN RETURNED FOR SOME REASON. I AM VERY CONCERNED THAT TOYOTA IS INSTALLING PARTS INTO MY VEHICLE THAT WERE FOUND TO BE DEFECTIVE IN OTHER VEHICLES..? I AM ALSO VERY CONCERNED THAT THE SENSORS THAT ARE SUPPOSED TO ACTIVATE THE AIRBAG, WHICH IS A VITAL SAFETY FEATURE, ARE NOT WORKING. THIS IS NOT SOMETHING THAT SHOULD STOP WORKING IN A VEHICLE OF THIS AGE AND MILEAGE. *TR