NHTSA Complaint #10704709 — 2012 FORD FUSION
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10704709 |
| Vehicle | 2012 FORD FUSION |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 22,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
POWER STEERING ASSIST MESSAGE AND THEN POWER STEERING ACUTRAN MESSAGE CAME ON DASH. POWER STEERING WENT OUT ALMOST IMMEDIATELY AFTER THE SECOND MESSAGE. I WAS ABLE TO STEER THE CAR INTO A PARKING LOT; TURNED OFF THE IGNITION AND LOOKED FOR A PLACE TO PARK. WHEN I TURNED THE IGNITION BACK ON THE POWER STEERING WAS WORKING. I CALLED THE FORD DEALER THAT WAS ABOUT 8 BLOCKS FROM THE INCIDENT AND WENT THERE. THE DEALER INDICATED THAT THEY REPROGRAMMED THE COMPUTER IN THE VEHICLE. I HAVE NOT HAD ANOTHER INCIDENT. INITIALLY THE DEALER WAS GOING TO CHARGE A DIAGNOSIS FEE BUT I HAD A 5 YEAR BUMPER TO BUMPER WARRANTY. SO NO CHARGES.
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