NHTSA Complaint #10704590 — 2003 JEEP LIBERTY

WE WERE DRIVING ON A BUSY STREET TO GO OUR HOUSE WHEN WE HEARD A WARNING TONE WHEN WE WERE TURNING OVER A ROUNDABOUT. AFTER 10 SECONDS, THE AIR BAGS BLEW UP ALL OF A SUDDEN. IT WAS FORTUNATE THAT WE ARE RUNNING ONLY AT 10 MILE PER HOUR OR SLOWER AS IT WAS RUSH HOUR AND THERE WAS TRAFFIC. ALSO MY HUSBAND WAS ABLE TO PUT ON THE BRAKE TO AVOID HITTING THE CAR IN FRONT OF US. WE WERE BADLY SHAKEN, TRAUMATIZED AND HAD BRUISES ON OUR ARMS AND CHESTS DUE TO SOME PARTS BURSTING TOWARDS US. THE STEERING WHEEL COVER AND DASHBOARD WHERE THE AIR BAGS WERE ARE PRETTY DAMAGED. WE TOTALLY CUT OUT THE AIR BAGS TO AVOID THE REPEAT OF THIS INCIDENT. MY HUSBAND IS NOW TRAUMATIZED TO DRIVE THE JEEP. WE ALSO HEARD SOME STRANGE SOUNDS IN THE SERPENTINE BELT. WE DON'T NOW IF IT'S CONNECTED TO THE AIR BAG EXPLOSION. OUR CAR WAS BOUGHT SECOND. THE FIRST OWNER WHO IS AMERICAN IMPORTED THE JEEP FROM THE US AND BROUGHT IT HERE (ANOTHER COUNTRY IN SOUTHEAST ASIA). WE ARE LIVING ABROAD (NOT IN US) AND WE DON'T KNOW HOW WE CAN FILE THIS COMPLAINT ON THE DEFECTS OF THE JEEP LIBERTY WE ARE USING. WE HOPE SOMEONE CAN RESPOND AND HELP US. I AM PUTTING THE CONTACT DETAILS OF MY BROTHER WHO LIVES IN THE US IN THE PERSONAL INFORMATION IN CASE SOMEONE WOULD LIKE TO CONTACT US. *TR