NHTSA Complaint #10704374 — 2012 FORD FIESTA

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	10704374
Vehicle	2012 FORD FIESTA
Component	STRUCTURE:BODY:DOOR
Date of Incident	April 7, 2015
Date Filed	April 8, 2015
Mileage	23,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

AS I WAS BACKING OUT OF MY DRIVEWAY MY ALERT LIGHT PINGED ON LETTING ME KNOW MY PASSENGER DOOR WAS OPEN. I LEANED OVER TO SHUT IT AND THE LATCH OF THE DOOR WOULDN'T CATCH AND ACTUALLY CLOSE. I GOT OUT OF THE CAR AND WALKED AROUND MY VEHICLE THINKING I HAD SOMETHING IN THE WAY AND I COULDN'T FIND ANYTHING. I KEPT ATTEMPTING TO CLOSE IT AND CHECK THE LATCH BUT I COULDN'T FIND A REASON AS TO WHY MY DOOR WOULDN'T SHUT. I ATTEMPTED TO TAPE IT SHUT TO DRIVE IT TO THE DEALERSHIP BUT IT DIDN'T HOLD, AND NEITHER DID ROPE. I HAD TO CALL ROADSIDE ASSISTANCE AND HAVE MY VEHICLE TOWED TO A FORD DEALERSHIP FOR THIS SAFETY CONCERN. VERY UPSET THAT I'M NOT EVEN OUT OF MY 3 YEAR WARRANTY YET, AND COME TO READ MORE THIS IS A HUGE ISSUE THAT IS BEING INVESTIGATED RIGHT NOW AND NO ACTUAL RECALL FOR THE PROBLEMS. *TR

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