NHTSA Complaint #10704221 — 2012 VOLKSWAGEN PASSAT AIR BAGS

Complaint Details

ODI Number	10704221
Vehicle	2012 VOLKSWAGEN PASSAT
Component	AIR BAGS
Date of Incident	April 4, 2015
Date Filed	April 7, 2015
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MY SPRING CLOCK BROKE ON MY VEHICLE. I CAN HEAR A CLICKING NOISE COMING FROM THE STEERING WHEEL AS I TURN. I AIRBAG INDICATOR LIGHT WENT ON, MY HORN AND CONTROLS ON THE STEERING WHEEL NO LONGER WORK. IT IS A FRIGHTENING FEELING KNOWING THAT THE AIRBAGS MAY DEPLOY AT ANYTIME OR NOT AT ALL IN AN ACCIDENT. LOOKING ONLINE TO RESEARCH THE COST IN REPLACING THIS PIECE, I HAVE FOUND THAT IT IS A VERY COMMON PROBLEM. *TR

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