NHTSA Complaint #10704015 — 2011 CHEVROLET TRAVERSE

MY VEHICLE STARTED MAKING A WHIRING SOUND WHILE I WAS SITTING STILL AT A RED LIGHT OR STOP SIGN. WHEN I TURNED THE STEERING WHEEL, THE NOISE GOT LOUDER, BUT IT DID NOT GET TIGHTER. I TOOK IT TO THE DEALER AND WAS TOLD THAT MY RACK AND PINION STEERING WAS BAD AND HAD TO BE REPLACED. APPARENTLY THE VEHICLE WAS LEAKING FLUID WHICH WAS CAUSING THE NOISE. I WAS TOLD THAT IT WOULD CAUSE ME $1100 - $1200 TO BE REPAIRED BECAUSE IT IS NOT COVERED UNDER MY POWERTRAIN WARRANTY. THE STEERING PUMP IS COVERED UNDER A SPECIAL WARRANTY AND CAN BE REPAIRED WITHOUT ANY COST. MY CAR IS ONLY 4 YEARS OLD, I BROUGHT IT BRAND NEW AND HAVE TAKEN GREAT CAR OF IT. I SHOULD NOT BE HAVING THESE TYPES OF PROBLEMS SO SOON. I BOUGHT THIS VEHICLE BECAUSE I THOUGHT IT WAS A DEPENDABLE CAR, BUT APPARENTLY I WAS WRONG. THIS IS A SAFETY ISSUE AND CAN CAUSE SERIOUS INJURY IN THE FUTURE. I AM NOT HAPPY WITH THIS PROBLEM AND GM SHOULD BE ASHAMED FOR SELLING VEHICLES THAT ARE NOT SAFE. *TR