NHTSA Complaint #10703983 — 2014 CHEVROLET SPARK

HELLO, BELOW IS AN EMAIL DETAILING THE ISSUE I SENT TO HERTZ WHICH I RENTED THE CAR FROM HELLO, AS A REOCCURRING HERTZ CUSTOMER, I WANTED TO MAKE HERTZ AWARE OF A SEVERE SAFETY ISSUE WITH A CHEVROLET SPARK THAT I RECENTLY RENTED. WHILE ON I-95 IN CONNECTICUT, THE CAR TURNED OFF COMPLETELY AND I LOST POWER STEERING AND POWER BRAKES. I WAS ABLE TO SAFELY PULL OVER AND RESTART THE CAR. IF I AS A DRIVER HAD ANYTHING TO DO WITH THE CAR TURNING OFF, THE ONLY LOGICAL EXPLANATION IS THAT MY KNEE TOUCHED THE KEYCHAIN WHICH CAUSED THE KEY IN THE IGNITION TO TURN OFF. SUCH A LIGHT TAP OF MY RIGHT KNEE WHILE I AM DRIVING TO POTENTIALLY BE THE REASON A CAR TURNS OFF IS OF GREAT CONCERN. I WOULD LIKE TO KEEP RENTING WITH HERTZ BUT THIS INCIDENT HAS DAMAGED MY RESPECT FOR HERTZ RENTED VEHICLES. BECAUSE OF THIS INCIDENT, I WOULD APPRECIATE HERTZ INSPECTING THIS VEHICLE AND PROVIDING REIMBURSEMENT AND OTHER RELIEF. BELOW IS THE INFORMATION ON THE RENTAL: SINCERELY, [XXX] RENTAL AGREEMENT NO:[XXX] INVOICE DATE: 03/30/2015 DOCUMENT: [XXX] RENTAL REFERENCE RENTAL AGREEMENT NO:[XXX] RESERVATION ID: [XXX] FREQUENT TRAVELER: ZE1 I.T. NO.: VSTATE VOUCHER: [XXX] RATE PLAN: IN: VSTATE [XXX] RENTED ON: [XXX] LA GUARDIA AP NY, NY RETURNED ON: 03/29/2015 17:15 LOC# 190110 LA GUARDIA AP NY, NY CAR DESCRIPTION: [XXX] VEH. NO.: [XXX] CAR CLASS CHARGED: A MILEAGE IN: 17,756 RENTED: A OUT: 16,895 RESERVED: A DRIVEN: 861 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR