NHTSA Complaint #10703060 — 2013 DODGE AVENGER

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND AN UNUSUAL CHIME SOUNDED INSIDE THE VEHICLE. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER, WHO INFORMED THE CONTACT THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 13V5520000 (ENGINE); HOWEVER, THE DEALER EXPLAINED A DIAGNOSTIC FEE WOULD BE CHARGED IN ORDER FOR THE VEHICLE TO BE SERVICED UNDER THE RECALL. THE CONTACT STATED THAT THE RECALL DID NOT MENTION A DIAGNOSTIC CHARGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 48,596.