NHTSA Complaint #10702636 — 2004 OLDSMOBILE ALERO

2004 OLDSMOBILE ALERO. CONSUMER WRITES IN REGARDS TO THE IGNITION SWITCH RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED WHEN SHE TOOK THE VEHICLE TO THE DEALER ON NOVEMBER 19, 2014, SHE ASSUMED THE RECALL HAD PERFORMED. HOWEVER, ON FEBRUARY 20, 2015, SHE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. WHEN SHE CONTACTED THE DEALER, SHE WAS INFORMED THE RECALL HAD NOT BEEN PERFORMED AND THE CURRENT PROBLEM WAS WITH THE KEY AND WOULD NOT BE COVERED BY THE INITIAL RECALL. *JB