NHTSA Complaint #10702347 — 2004 TOYOTA COROLLA

A COMPLAINT WAS FILED WITH YOU ON 4/9/13 REGARDING THE RECALL OF TOYOTA'S FOR AIRBAG MALFUNCTIONS, HOWEVER, TO DATE, I HAVE NOT HEARD ANYTHING BACK RE MY COMPLAINT. NOW, I RECEIVE ANOTHER RECALL NOTICE FOR THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS ELECTRONIC CONTROL UNIT (ECU) RECALLS. EACH TIME, I CALLED THE TOYOTA DEALERSHIP (DCH BRUNSWICK TOYOTA, 732.418.7888) AND WAS TOLD, "SORRY, WE DO NOT HAVE THE PARTS TO CORRECT THIS ISSUE AND YOU WILL BE SENT ANOTHER RECALL LETTER; IF THIS WAS A SERIOUS ISSUE, WE WOULD DO SOMETHING ABOUT IT SO DON'T WORRY. WELL, I WOULD CONSIDER A MALFUNCTIONING AIR BAG TO BE A VERY SERIOUS ISSUE IF IT WERE TO MALFUNCTION WHILE I WAS DRIVING ON A MAJOR INTERSTATE FREEWAY AND COULDN'T SEE WHERE I WAS GOING DUE TO THIS MALFUNCTIONING AIRBAG ISSUE, WOULDN'T YOU??? THIS WOULD CAUSE A MAJOR TRAFFIC ACCIDENT WITH FATALITIES! TOYOTA ADVISES THAT YOU DO NOT DRIVE YOUR CAR, HOWEVER, I AM A CAREGIVER TO MY ELDERLY MOM AND I NEED MY CAR TO GET HER WHERE SHE NEEDS TO GO AS SHE HAS STAGE II CANCER. WHAT IS BEING DONE TO FIX THIS TROUBLESOME ISSUE AND WHY CAN'T THEY GET THE PARTS FOR IT??? IF I CAN TAKE THE TIME TO SEND THIS COMPLAINT TO YOU, IT WOULD BE A COMMON COURTESY FOR SOMEONE TO CONTACT ME WITH A RESOLUTION. THANK YOU. *TR